CogitalGroup – driven by exceptional service and technology
We focus strongly on delivering an exceptional personal service to all our clients , whilst harnessing the value enhancing role of technology.
CogitalGroup has an exciting future. New technology has, and will undoubtedly continue to create endless possibilities which in turn contribute to great, value adding service to our clients and customers. We have chosen to fully embrace digitalization and use it to find new opportunities. It sharpens us and will enable us to provide even better services to our clients in the future.
Our Azets CEO Roar Wiik Andreassen comments on our collaborative web portal. He says
“Our success strongly depends on the output of what we deliver to our customers. For instance more than 120,000 employees and businesses get secure access to their payslips, invoices, business documents and reports, through our cloud-based portal CoZone. What we provide is an efficient and collaborative platform, giving the customer on-demand access to key data and customized reports. A real-time dashboard provides our customers with a picture of their day to day performance – directly connected to their business goal.”
Technology is the key driving force in the business process outsourcing industry. Increasingly growing, entrepreneurial businesses look to us to provide technology driven outsourced support services and enable them to focus on their core business operations. For a long time BPO has enabled cost savings and leaner business management. Technology plays an increasingly important role in that process. Digitalization and automation enables basic tasks to be dealt with efficiently. Our clients expectations have changed – our clients and customers expect us to provide technology based support services combined with exceptional advice delivered in a personal way tailored to their needs.
CogitalGroup will continue to invest into developing new technology and state of the art customer solutions.